Are you having trouble finding your Shein invoice in the app? Don’t worry; you’re not alone. It might not be as straightforward as you’d expect, but we’ve got a nifty workaround to help you out. In this guide, we’ll walk you through the steps to get an invoice from Shein. Click here to watch the video instead of reading!
Step 1: Access Your Shein App
Open your Shein app and tap on the “Me” icon. This will take you to your profile.
Step 2: Find Your Delivered Orders
Once you’re in your profile, look for the section that lists all your orders, specifically the ones that have already been delivered. These are the orders you can request an invoice for.
Step 3: Accessing the Invoice Option
In some cases, you might easily find the invoice option right there. But, if it’s not readily accessible on your screen, don’t worry; we’ve got a workaround.
Step 4: Select the Item You Want an Invoice For
Tap on the specific item for which you need the invoice. This will open up the product details.
Step 5: Contact Customer Service
Now, here comes the clever part. In the bottom-right corner of your screen, you’ll see a customer service icon. Tap on it.
Step 6: Requesting an Invoice
In the chat window, type “invoice” and hit send. If you’re lucky and the live chat is available, go for it; it’s faster. If live chat isn’t available, you can submit a ticket, which is basically the same process as requesting through live chat.
Step 7: Live Chat (if available)
If you choose live chat, select a question type that’s closely related to your concern. Then, craft a message like, “Can I get an invoice for the above order?” and click “start chat.”
Step 8: Provide the Necessary Information
As you start the chat, be ready to provide any information the support agent may require. In most cases, within just a minute, you’ll have your invoice ready, and you can even download a copy.
There you have it, a simple workaround to get an invoice from Shein. Remember, the live chat option is usually faster, but if it’s not available, don’t hesitate to submit a ticket – you’ll get your invoice one way or another.
But Wait, There’s More!
Now that you have your Shein invoice, you might be wondering what to do next, especially if you’re using a shipping service like Shiplink. Here’s a bonus step:
Submitting Your Shein Invoice to Shiplink
When you receive that delightful email from Shiplink notifying you about a new package, you’ll want to submit the invoice for a smooth shipping experience. Here’s how:
- In the email from Shiplink, look for the button that says “Provide Invoice(s) Now” and click it.
- Search for the invoice that you’ve downloaded to your mobile phone. You can typically find it in your gallery on your Android or iOS device.
- Once you’ve located the invoice, click it.
- Hit the submit button, and you’re all set! Your invoice is on its way to Shiplink, and your package will be swiftly on its way to you.
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And that’s it! You’ve successfully navigated Shein to get your invoice and smoothly submitted it to Shiplink. Easy peasy, right? Now, go ahead and enjoy your Shein goodies while we take care of the shipping for you. Happy shopping! 🛍️✨