How Can We Help You?
Find answers to the frequently asked questions related to seair.
Frequently Asked Questions
Questions are categorized, therefore, if you have any questions not listed here, feel free to send us an email.
If you are a Shiplink member, you can access your account by clicking here to login.
You then enter your email address and password created when registering.
If you forgot your password, click on “Login” then “Forgot your password?“. You will be asked to enter your email address.
You will receive an email with a link for you to reset your password. This email might take up to 1 minute to arrive.
Items marked as restricted, dangerous, banned, hazardous or illegal by Aviation Regulations And Customs Department.
Click here to see a list of restricted and banned goods.
In order for your package(s) to be delivered successfully be sure to enter your given Florida address in the following format:
Full Name: John Doe
Address Line 1: 6175 NW 167th Street, Unit G36
Address Line 2: LINK#
City: Hialeah
State: Florida
Zip Code: 33015
Phone Number: 1(786)-558-9023
To ensure your delivery, be sure to include your LINK number – in your address line 2. and remember to pre-alert all packages
If you use a different name than what is on your account, please notify us so that package can be logged to you
Login to your Shiplink account, click on the package number you wish to upload.
Our sign-up process is Fast, Easy & Secure. Go to https://theshiplink.com/, click the register button on the website and fill in all the requested information. one in your Shiplink account.
Step 1 – Register Online
Our sign-up process is simple, fast, and free. Click here to register and confirm your identity.
Step 2 – Free USA Address
After you have registered and confirmed your identity, Login to view your USA shipping address.
Step 3 – Order Online
Start shopping at any of your desired online stores and set the shipping address to the one in your Shiplink account.
There is a contact us page on our website where you will need to fill out the form provided and click submit. Once submitted, we will address your query in a timely manner.
Otherwise, you can always send us an email to support@theshiplink.com, or by Whatsapp at (876)460-9212
Shiplink accept cash, bank transfers, and Debit cards for payments.
No! – You must register with Shiplink to receive your unique Account #, and custom shipping address before shopping
No! – Shiplink does not charge a Membership Fee. You will always remain a member until you close your account.
After you have registered and confirmed your identity, you are now an official member of the Shiplink family. You will now have access to your shipping address, referral bonus, free delivery, and all the other services we offer.
Packages are received every day at our Miami Warehouse; however, shipments arrive in Jamaica (3) time per week Monday, Wednesday and Friday.
The Miami warehouse is opened Mondays to Fridays between the hours of 8:00 a.m. to 5:30 p.m. The office is closed in observance of U.S. public holidays.
NB: Packages arriving on a Thursday evening flight are cleared through Jamaica Customs on a Friday morning.
Shiplink offer assistance in online shopping, please contact us for further details.
Yes – Customer satisfaction is our biggest priority and as such we ensure all customer packages are kept safe and secure. From the sign-up process through to package delivery.
- We at Shiplink make shopping online much more fun. Its way lot easier & hassle free.
- Shiplink offers free delivery in and around Montego Bay.
- We offer a referral system where you refer a friend and earn Shiplink coins, which converts into real cash.
- Shipping Calculator
- Package Tracking
- Free Delivery
- Pre-alert packages
- Support only email address – “support@theshiplink.com”
- Price Match
- Package Insurance
- Customer satisfaction is our biggest priority
- We receive shipments (3) time per week Monday, Wednesday and Friday.
- We offer a referral system where you refer a friend and earn Seair coins, which converts into real cash
- Cash Back / points system
- Free Delivery
- Price Match
- Monday – Friday: 9am – 6pm
- Saturday: 9am – 8pm
- Sunday: 8am – 5pm
Shiplink offers FREE delivery!
- Go to https://theshiplink.com/, click the register button on the website and fill in all the requested information.
- After you have registered and confirmed your identity, login to view your USA shipping address that was automatically generated for you which.
You will find it on the My Shipping Address page under My Account.
Please see Shiplink example below:
Full Name: John Doe
Address Line 1: 6175 NW 167th Street, Unit G36
Address Line 2: LINK#
City: Hialeah
State: Florida
Zip Code: 33015
Phone Number: 1(786)-558-9023
To ensure your delivery, be sure to include your LINK number – in your address line 2. and remember to pre-alert all packages
If you use a different name than what is on your account, please notify us so that package can be logged to you
Current pickup locations are:
- UGI Building on Market Street
- Freezone (Place of Employment)
- Knutsford Express
It authorizes Shiplink to act on your behalf in respect to Customs clearance, declaration and payment of any and all customs charges that may be applicable to your shipments.
In order for your package(s) to be delivered successfully be sure to enter your given Florida address in the following format:
Full Name: John Doe
Address Line 1: 6175 NW 167th Street, Unit G36
Address Line 2: LINK#
City: Hialeah
State: Florida
Zip Code: 33015
Phone Number: 1(786)-558-9023
To ensure your delivery, be sure to include your LINK number – in your address line 2. and remember to pre-alert all packages
If you use a different name than what is on your account, please notify us so that package can be logged to you
Shiplink charges you based on the weight and size of your package. Click here to see our rate sheet.
NB: Charges are subject to change.
Packages received through Shiplink can be returned to the U.S only (Conditions Apply).
You are required to contact your seller or supplier for a supplier’s RMA.
Shiplink must receive all required documents and merchandise no later than 30 days prior to the return authorization’s expiration date.
The Requirements Are:
- A return authorization issued by shipper or manufacturer
- Original invoice
- The package you want to return.
If you receive a package that you would like to be destroyed, collected by someone or returned to shipper, the following options and associated costs are available:
| Options | Rates |
| Request that we destroy your package | US $10 |
| Return the package to the supplier | US$15.00 plus shipping |
| Pick up the package at our Miami warehouse “In & Out Fee” | US$15.00 plus shipping |
| Have it delivered to a local Miami address of your choice | US$15.00 plus shipping |
Yes, all packages are insured at USD $1.50 for each USD $100.00 declared value or portion thereof.
We do not accept liability for glass, ceramic, packages that are not packed properly and monies of any kind. A USD $1.50 fuel surcharge will be applicable to all shipments.
Once received assuming your package was already pre-alerted, a status update will be sent out to the registered user via email after being processed.
No Shiplink does not have a weight limit
The normal turnaround time for shipments to arrive in Jamaica is one (weeks), however, there may be situations that might cause some delays.
The following are reasons why shipments can arrive late:
- Bad Weather
- Crowded Ports and Terminals
- Supply-Chain Disruptions
- Rolled Shipments – “Rolled shipments” mean that ocean freight cargo has not been loaded onto the vessel it was meant to sail on. This happens when carrier capacity decreases while the customer demand increases.
Please note that a container will not be shipped until it is completely full, therefore, your cargo may be delayed.
Shiplink ships to all parishes in Jamaica.
Free delivery only available in Montego Bay
Once shipment arrives at destination port, it is then tallied and reconciliation is done. Consignees can then call our local offices to make an appointment to collect their cargo or have it delivered via our door-to-door service. Customers can also opt for pre-clearance where we handle the customs clearance for you. The only thing that you would be required to do is let us know when you will be collecting your cargo.
Customers can take their cargo to our warehouse or have one of trusted drivers collect from your home. The cargo is then processed and loaded onto a container to be shipped via air or ocean.
In order for your package(s) to be delivered successfully be sure to enter your given Florida address in the following format:
Full Name: John Doe
Address Line 1: 6175 NW 167th Street, Unit G36
Address Line 2: LINK#
City: Hialeah
State: Florida
Zip Code: 33015
Phone Number: 1(786)-558-9023
To ensure your delivery, be sure to include your LINK number – in your address line 2. and remember to pre-alert all packages
If you use a different name than what is on your account, please notify us so that package can be logged to you
Yes you can.
You should log into your account and click on “Authorized Pickup List”, enter the name of the person and click “Add”.
Yes you can,
Please upload or email us the invoice once an order is placed. We will notify you by email as soon as we receive the package.
You will receive an email when your shipment has arrived in Jamaica and undergoing custom inspection\clearance.
You will receive a follow up email notification, once shipment is ready to be collected from your pickup location.
Yes, storage fees are charged if your item(s) is/are not collected 7 days from the notification of arrival at your pickup location.
The storage fee will be $5 per day per item thereafter.
Failure to collect item(s) within 30 days after the item(s) has/have been delivered to your pickup location will result in the company auctioning the item(s) at its next scheduled Auction.
Wait time on all package(s) commences when the item arrives at our Florida Warehouse and not when the item is shipped from the seller.
YES – If an invoice is not provided, the Jamaica Customs Agency will use the market value to determine the cost that will be used to arrive at the customs charges applicable.
Pre-alert is a means by which a registered Shiplink member uses the information provided by the merchant such as the merchants name, invoice for the item(s), description of item(s), cost of the item(s), courier tracking along with the courier name.
A pre-alert alerts us that you have a package in transit.
A pre-alert is made after the merchant provides you with tracking information.
The pre-alert feature provides a form where you will add all the relevant information needed to create a successful pre-alert.
Please note that all the important fields have asterisk.
Once the information such as your full name and account number is visible on the package a pre-alert will be made for you by our Florida attendant and updated BUT this can also hinder the time at which your package is processed because a manual search for your account would be done.
If your account number is missing from your package label or your name is incorrect the package is classified as anonymous therefore, your package will be quarantined until the verification procedure by the member is completed.
Think of it like this, what if I order an item and the merchant does not send me a tracking number. I will never know where my package is and the time it will be delivered.
So, pre-alerting helps us keep track of your package(s) which aids in sorting and delivering your package(s) to you in a timely manner.
Prealerting helps in the smooth transition of your package giving updates via email from the time it was sent from the merchant to your Florida address and then to Jamaica.
This can be tracked directly through our website.
Login to your Shiplink account, look for the pre-alert tab, and enter all the required information. It’s as easy as ABC!
Pre-alert Helps To Expedite The Processing Of Your Packages.
YES – All Packages Entering The Country Are Liable To Be Charged Duties And Taxes By The Customs Department.
Jamaica Customs Agency requires your TRN when cargo is being cleared by our agent.
Jamaica Custom Agency requires that an invoice be tendered to them during the custom clearance process. As such, you are required to upload or email your receipt/invoice as proof of payment.
If the price paid exceeds US$50.00 or if the items are under $50 but deemed to be of a commercial nature, customs duties can be levied at the point of inspection by Jamaica Customs. The decision to levy custom duties and taxes is at the discretion of the Inspecting Customs Officer.
Shiplink will pay Customs Duty and associate fees when clearing the items through Jamaica Customs.
For goods exceeding US$299, we will ask the account holder to prepay customs duty prior to customs clearance, you will be advised via email as soon as the charges are known.
YES – If an invoice is not provided, the Jamaica Customs Agency will use the market value to determine the cost that will be used to arrive at the customs charges applicable.
With Shiplink, you don’t have to worry about item size or weight. we’ll carry almost anything! there may be specific import regulations which may prevent importation of certain items.
Some items may also require A Government-Issued Permit.
Supplements, pesticides, sexual enhancers, certain plants and seeds, animal products, honey, gun holsters, bow and arrow etc. Please contact us for information before shipping these items.
Toy guns, pepper spray, any form of weapons including swords, guns, ammunition, radar detectors, unprocessed meat, live animals, firecrackers, explosives, lighters and matches, camouflage, cash etc.
Hazardous items are considered dangerous or restricted as determined by Jamaica Customs, IATA and the FAA. Hazardous items are goods that require special treatment before they can be shipped via air.
Restricted items are goods that require a special permit to enter the island.
Click here to view: List of Restricted Items
Click here to view: List of Banned/Restricted items on the Ministry of National Security
EXPLOSIVES:
All explosive materials including fireworks, flash powders, small arms ammunition or any items utilizing or containing explosive substances, detonators, flammable materials or propellants.
GASES COMPRESSED:
Gases, liquefied and non-liquefied compressed gases, flammable gases, including the containers for transporting these materials. This also includes aerosols.
FLAMMABLE LIQUIDS:
Flammable liquid with a flashpoint below 100°F, Pyrophoric liquids that ignite spontaneously at temperatures at or below 130°F, any other combustible liquids.
FLAMMABLE SOLIDS:
Materials that may be readily ignited by friction or retained heat, including spontaneously combustible and water-reactive materials.
OXIDISERS & ORGANIC PEROXIDES SUBSTANCES:
These include chlorates, permanganates an inorganic peroxides and any organic derivatives of hydrogen peroxide.
INFECTIOUS AND TOXIC SUBSTANCES:
Any substance liable to cause death or injury or harm to human health if swallowed, inhaled or contacted by the skin. Substances which are infectious to humans and/or animals, including genetically modified micro-organisms, biological products, diagnostic specimens and clinical and medical waste.
RADIOACTIVE MATERIALS:
Any and all substances or combination of substances that spontaneously gives off ionizing radiation including items that may contain these substances.
CORROSIVE MATERIALS:
A liquid or solid that causes visible destruction or irreversible damage to human tissue on contact, or in the case of leakage will materially damage or destroy other goods or the means of transportation.
OTHER REGULATED MATERIALS ARTICLES:
Substances, which during transportation presents a danger not covered by other classes above.
If you receive a package that is restricted to fly, you have four options:
Options | Rates |
Request that we destroy it
| US $5 |
Ask that we return the package to the supplier
| US$10.00 plus shipping |
Pick up the package at our Miami warehouse
| US$10.00 plus shipping |
Have it delivered to a local Miami address of your choice.
| US$10.00 plus shipping |
Your selection needs to be communicated to our Customer Service Department. If no instruction is received from you within 2 weeks after the package arrives in Florida, it will be destroyed and the associated costs will be charged to your account
The customs act prevents the importation of specific items without the requisite import license. These items (see but not limited to) should not be shipped via Shiplink.
Failure to comply will lead to the seizure of package (s), $ penalty breaches and or prosecution.
Shiplink will not be held responsible for any such breach and the consequences thereof.
Shiplink accept cash, bank transfers and Debit cards for payments.
CIF – stands for cost, insurance and freight.
Please note that you will be required to provide your Tax Registration Number (TRN) to the agent to confirm your appointment.
Your registration and address creation are absolutely FREE!
Check out our shipping calculator for an estimate of charges.
YES – The invoice must also clearly state, the seller, the description of the item as well as the quantity purchased and price.
If you are a Shiplink member, you can access your account by clicking here to login.
You then enter your email address and password created when registering.
If you forgot your password, click on “Login” then “Forgot your password?“. You will be asked to enter your email address.
You will receive an email with a link for you to reset your password. This email might take up to 1 minute to arrive.
Items marked as restricted, dangerous, banned, hazardous or illegal by Aviation Regulations And Customs Department.
Click here to see a list of restricted and banned goods.
In order for your package(s) to be delivered successfully be sure to enter your given Florida address in the following format:
Full Name: John Doe
Address Line 1: 6175 NW 167th Street, Unit G36
Address Line 2: LINK#
City: Hialeah
State: Florida
Zip Code: 33015
Phone Number: 1(786)-558-9023
To ensure your delivery, be sure to include your LINK number – in your address line 2. and remember to pre-alert all packages
If you use a different name than what is on your account, please notify us so that package can be logged to you
Login to your Shiplink account, click on the package number you wish to upload.
Our sign-up process is Fast, Easy & Secure. Go to https://theshiplink.com/, click the register button on the website and fill in all the requested information. one in your Shiplink account.
Step 1 – Register Online
Our sign-up process is simple, fast, and free. Click here to register and confirm your identity.
Step 2 – Free USA Address
After you have registered and confirmed your identity, Login to view your USA shipping address.
Step 3 – Order Online
Start shopping at any of your desired online stores and set the shipping address to the one in your Shiplink account.
There is a contact us page on our website where you will need to fill out the form provided and click submit. Once submitted, we will address your query in a timely manner.
Otherwise, you can always send us an email to support@theshiplink.com, or by Whatsapp at (876)460-9212
Shiplink accept cash, bank transfers, and Debit cards for payments.
No! – You must register with Shiplink to receive your unique Account #, and custom shipping address before shopping
No! – Shiplink does not charge a Membership Fee. You will always remain a member until you close your account.
After you have registered and confirmed your identity, you are now an official member of the Shiplink family. You will now have access to your shipping address, referral bonus, free delivery, and all the other services we offer.
Packages are received every day at our Miami Warehouse; however, shipments arrive in Jamaica (3) time per week Monday, Wednesday and Friday.
The Miami warehouse is opened Mondays to Fridays between the hours of 8:00 a.m. to 5:30 p.m. The office is closed in observance of U.S. public holidays.
NB: Packages arriving on a Thursday evening flight are cleared through Jamaica Customs on a Friday morning.
Shiplink offer assistance in online shopping, please contact us for further details.
Yes – Customer satisfaction is our biggest priority and as such we ensure all customer packages are kept safe and secure. From the sign-up process through to package delivery.
- We at Shiplink make shopping online much more fun. Its way lot easier & hassle free.
- Shiplink offers free delivery in and around Montego Bay.
- We offer a referral system where you refer a friend and earn Shiplink coins, which converts into real cash.
- Shipping Calculator
- Package Tracking
- Free Delivery
- Pre-alert packages
- Support only email address – “support@theshiplink.com”
- Price Match
- Package Insurance
- Customer satisfaction is our biggest priority
- We receive shipments (3) time per week Monday, Wednesday and Friday.
- We offer a referral system where you refer a friend and earn Seair coins, which converts into real cash
- Cash Back / points system
- Free Delivery
- Price Match
- Monday – Friday: 9am – 6pm
- Saturday: 9am – 8pm
- Sunday: 8am – 5pm
Shiplink offers FREE delivery!
- Go to https://theshiplink.com/, click the register button on the website and fill in all the requested information.
- After you have registered and confirmed your identity, login to view your USA shipping address that was automatically generated for you which.
You will find it on the My Shipping Address page under My Account.
Please see Shiplink example below:
Full Name: John Doe
Address Line 1: 6175 NW 167th Street, Unit G36
Address Line 2: LINK#
City: Hialeah
State: Florida
Zip Code: 33015
Phone Number: 1(786)-558-9023
To ensure your delivery, be sure to include your LINK number – in your address line 2. and remember to pre-alert all packages
If you use a different name than what is on your account, please notify us so that package can be logged to you
Current pickup locations are:
- UGI Building on Market Street
- Freezone (Place of Employment)
- Knutsford Express
It authorizes Shiplink to act on your behalf in respect to Customs clearance, declaration and payment of any and all customs charges that may be applicable to your shipments.
In order for your package(s) to be delivered successfully be sure to enter your given Florida address in the following format:
Full Name: John Doe
Address Line 1: 6175 NW 167th Street, Unit G36
Address Line 2: LINK#
City: Hialeah
State: Florida
Zip Code: 33015
Phone Number: 1(786)-558-9023
To ensure your delivery, be sure to include your LINK number – in your address line 2. and remember to pre-alert all packages
If you use a different name than what is on your account, please notify us so that package can be logged to you
Shiplink charges you based on the weight and size of your package. Click here to see our rate sheet.
NB: Charges are subject to change.
Packages received through Shiplink can be returned to the U.S only (Conditions Apply).
You are required to contact your seller or supplier for a supplier’s RMA.
Shiplink must receive all required documents and merchandise no later than 30 days prior to the return authorization’s expiration date.
The Requirements Are:
- A return authorization issued by shipper or manufacturer
- Original invoice
- The package you want to return.
If you receive a package that you would like to be destroyed, collected by someone or returned to shipper, the following options and associated costs are available:
| Options | Rates |
| Request that we destroy your package | US $10 |
| Return the package to the supplier | US$15.00 plus shipping |
| Pick up the package at our Miami warehouse “In & Out Fee” | US$15.00 plus shipping |
| Have it delivered to a local Miami address of your choice | US$15.00 plus shipping |
Yes, all packages are insured at USD $1.50 for each USD $100.00 declared value or portion thereof.
We do not accept liability for glass, ceramic, packages that are not packed properly and monies of any kind. A USD $1.50 fuel surcharge will be applicable to all shipments.
Once received assuming your package was already pre-alerted, a status update will be sent out to the registered user via email after being processed.
No Shiplink does not have a weight limit
The normal turnaround time for shipments to arrive in Jamaica is one (weeks), however, there may be situations that might cause some delays.
The following are reasons why shipments can arrive late:
- Bad Weather
- Crowded Ports and Terminals
- Supply-Chain Disruptions
- Rolled Shipments – “Rolled shipments” mean that ocean freight cargo has not been loaded onto the vessel it was meant to sail on. This happens when carrier capacity decreases while the customer demand increases.
Please note that a container will not be shipped until it is completely full, therefore, your cargo may be delayed.
Shiplink ships to all parishes in Jamaica.
Free delivery only available in Montego Bay
Once shipment arrives at destination port, it is then tallied and reconciliation is done. Consignees can then call our local offices to make an appointment to collect their cargo or have it delivered via our door-to-door service. Customers can also opt for pre-clearance where we handle the customs clearance for you. The only thing that you would be required to do is let us know when you will be collecting your cargo.
Customers can take their cargo to our warehouse or have one of trusted drivers collect from your home. The cargo is then processed and loaded onto a container to be shipped via air or ocean.
In order for your package(s) to be delivered successfully be sure to enter your given Florida address in the following format:
Full Name: John Doe
Address Line 1: 6175 NW 167th Street, Unit G36
Address Line 2: LINK#
City: Hialeah
State: Florida
Zip Code: 33015
Phone Number: 1(786)-558-9023
To ensure your delivery, be sure to include your LINK number – in your address line 2. and remember to pre-alert all packages
If you use a different name than what is on your account, please notify us so that package can be logged to you
Yes you can.
You should log into your account and click on “Authorized Pickup List”, enter the name of the person and click “Add”.
Yes you can,
Please upload or email us the invoice once an order is placed. We will notify you by email as soon as we receive the package.
You will receive an email when your shipment has arrived in Jamaica and undergoing custom inspection\clearance.
You will receive a follow up email notification, once shipment is ready to be collected from your pickup location.
Yes, storage fees are charged if your item(s) is/are not collected 7 days from the notification of arrival at your pickup location.
The storage fee will be $5 per day per item thereafter.
Failure to collect item(s) within 30 days after the item(s) has/have been delivered to your pickup location will result in the company auctioning the item(s) at its next scheduled Auction.
Wait time on all package(s) commences when the item arrives at our Florida Warehouse and not when the item is shipped from the seller.
YES – If an invoice is not provided, the Jamaica Customs Agency will use the market value to determine the cost that will be used to arrive at the customs charges applicable.
Pre-alert is a means by which a registered Shiplink member uses the information provided by the merchant such as the merchants name, invoice for the item(s), description of item(s), cost of the item(s), courier tracking along with the courier name.
A pre-alert alerts us that you have a package in transit.
A pre-alert is made after the merchant provides you with tracking information.
The pre-alert feature provides a form where you will add all the relevant information needed to create a successful pre-alert.
Please note that all the important fields have asterisk.
Once the information such as your full name and account number is visible on the package a pre-alert will be made for you by our Florida attendant and updated BUT this can also hinder the time at which your package is processed because a manual search for your account would be done.
If your account number is missing from your package label or your name is incorrect the package is classified as anonymous therefore, your package will be quarantined until the verification procedure by the member is completed.
Think of it like this, what if I order an item and the merchant does not send me a tracking number. I will never know where my package is and the time it will be delivered.
So, pre-alerting helps us keep track of your package(s) which aids in sorting and delivering your package(s) to you in a timely manner.
Prealerting helps in the smooth transition of your package giving updates via email from the time it was sent from the merchant to your Florida address and then to Jamaica.
This can be tracked directly through our website.
Login to your Shiplink account, look for the pre-alert tab, and enter all the required information. It’s as easy as ABC!
Pre-alert Helps To Expedite The Processing Of Your Packages.
YES – All Packages Entering The Country Are Liable To Be Charged Duties And Taxes By The Customs Department.
Jamaica Customs Agency requires your TRN when cargo is being cleared by our agent.
Jamaica Custom Agency requires that an invoice be tendered to them during the custom clearance process. As such, you are required to upload or email your receipt/invoice as proof of payment.
If the price paid exceeds US$50.00 or if the items are under $50 but deemed to be of a commercial nature, customs duties can be levied at the point of inspection by Jamaica Customs. The decision to levy custom duties and taxes is at the discretion of the Inspecting Customs Officer.
Shiplink will pay Customs Duty and associate fees when clearing the items through Jamaica Customs.
For goods exceeding US$299, we will ask the account holder to prepay customs duty prior to customs clearance, you will be advised via email as soon as the charges are known.
YES – If an invoice is not provided, the Jamaica Customs Agency will use the market value to determine the cost that will be used to arrive at the customs charges applicable.
With Shiplink, you don’t have to worry about item size or weight. we’ll carry almost anything! there may be specific import regulations which may prevent importation of certain items.
Some items may also require A Government-Issued Permit.
Supplements, pesticides, sexual enhancers, certain plants and seeds, animal products, honey, gun holsters, bow and arrow etc. Please contact us for information before shipping these items.
Toy guns, pepper spray, any form of weapons including swords, guns, ammunition, radar detectors, unprocessed meat, live animals, firecrackers, explosives, lighters and matches, camouflage, cash etc.
Hazardous items are considered dangerous or restricted as determined by Jamaica Customs, IATA and the FAA. Hazardous items are goods that require special treatment before they can be shipped via air.
Restricted items are goods that require a special permit to enter the island.
Click here to view: List of Restricted Items
Click here to view: List of Banned/Restricted items on the Ministry of National Security
EXPLOSIVES:
All explosive materials including fireworks, flash powders, small arms ammunition or any items utilizing or containing explosive substances, detonators, flammable materials or propellants.
GASES COMPRESSED:
Gases, liquefied and non-liquefied compressed gases, flammable gases, including the containers for transporting these materials. This also includes aerosols.
FLAMMABLE LIQUIDS:
Flammable liquid with a flashpoint below 100°F, Pyrophoric liquids that ignite spontaneously at temperatures at or below 130°F, any other combustible liquids.
FLAMMABLE SOLIDS:
Materials that may be readily ignited by friction or retained heat, including spontaneously combustible and water-reactive materials.
OXIDISERS & ORGANIC PEROXIDES SUBSTANCES:
These include chlorates, permanganates an inorganic peroxides and any organic derivatives of hydrogen peroxide.
INFECTIOUS AND TOXIC SUBSTANCES:
Any substance liable to cause death or injury or harm to human health if swallowed, inhaled or contacted by the skin. Substances which are infectious to humans and/or animals, including genetically modified micro-organisms, biological products, diagnostic specimens and clinical and medical waste.
RADIOACTIVE MATERIALS:
Any and all substances or combination of substances that spontaneously gives off ionizing radiation including items that may contain these substances.
CORROSIVE MATERIALS:
A liquid or solid that causes visible destruction or irreversible damage to human tissue on contact, or in the case of leakage will materially damage or destroy other goods or the means of transportation.
OTHER REGULATED MATERIALS ARTICLES:
Substances, which during transportation presents a danger not covered by other classes above.
If you receive a package that is restricted to fly, you have four options:
Options | Rates |
Request that we destroy it
| US $5 |
Ask that we return the package to the supplier
| US$10.00 plus shipping |
Pick up the package at our Miami warehouse
| US$10.00 plus shipping |
Have it delivered to a local Miami address of your choice.
| US$10.00 plus shipping |
Your selection needs to be communicated to our Customer Service Department. If no instruction is received from you within 2 weeks after the package arrives in Florida, it will be destroyed and the associated costs will be charged to your account
The customs act prevents the importation of specific items without the requisite import license. These items (see but not limited to) should not be shipped via Shiplink.
Failure to comply will lead to the seizure of package (s), $ penalty breaches and or prosecution.
Shiplink will not be held responsible for any such breach and the consequences thereof.
Shiplink accept cash, bank transfers and Debit cards for payments.
CIF – stands for cost, insurance and freight.
Please note that you will be required to provide your Tax Registration Number (TRN) to the agent to confirm your appointment.
Your registration and address creation are absolutely FREE!
Check out our shipping calculator for an estimate of charges.
YES – The invoice must also clearly state, the seller, the description of the item as well as the quantity purchased and price.
